Towards an Effective Process Improvement Platform: Spago4Q and the QEST nD Model

Date: October 20, 2010

Source: Luigi Buglione, Sergio Oltolina, Gabriele Ruffatti (Engineering Group); Fulvio Frati, Ernesto Damiani, Mauro Regoli (Dipartimento di Tecnologie dell’Informazione, Università degli Studi di Milano, Italy)

The presentation supporting the speech by Luigi Buglione, Process Improvement & Measurement Specialist, Industry Division, Engineering Group, entitled "Towards an Effective Process Improvement Platform: Spago4Q and the QEST nD Model" at EuroMed SPI & CEE SPI Conference, taking place on 18th and 19th October 2010 in Sofia, Bulgaria, is available now.

The presentation, as a result of the joint effort of Engineering Group and the Department of Information Technology of the University of Milan (Italy), shows the integration between Spago4Q, the open source platform to measure, analyze and monitor quality of products, processes and services, and the QEST nD model, a conceptual framework for measuring process performance based on multiple analysis dimensions, conceived by Luigi Buglione and others.

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