Xaltia uses SpagoBI as Business Intelligence Engine for Premium Services on Telephone Platforms

Date: April 14, 2009

Xaltia uses SpagoBI as Business Intelligence Engine for Premium Services on Telephone Platforms

Orvieto, 17th March 2009 - Xaltia, a company of Engineering Group, specialized in value added services for telephone operators, has adopted SpagoBI for the analysis and reporting of services supplied on SMS, WAP e MMS channels by mobile operators.

SpagoBI, the open source business intelligence platform of the Engineering Group, allows analyzing the data through reports, graphs and synthesis dashboards, which are easily accessible and customizable.

SpagoBI allows interfacing an Enterprise Datawarehouse, which contains the data to be analyzed and which is fed through an Extract Transform Load (ETL) process, which also takes charge of the data normalization. This process is developed with the Talend Open Studio open source solution.

Every day, about 3 million new records are loaded on the Enterprise DWH and kept on the system for several months to allow the processing of historical data. Among the main analytical documents produced by means of SpagoBI there are:

  • OLAP analysis of the analytical data, used when one or more search dimensions have to be quickly modified;
  • reports allowing to display the data at the lowest possible aggregation level;
  • OLAP analysis and reports on the controls made by crossing the data coming from different platforms in order to improve the level of reliability of such data;
  • Key Performance Indicators (KPIs) represented on management dashboards enhanced by graphs for summary analysis;
  • management system for KPIs historical and comparative analysis.

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