Service level and prices of SpagoBI suite Maintenance Support service
Prices starting at € 5,000!
With SpagoBI, the Open Source Business Intelligence fits your needs and your budget!
Project Support Prices
The subscription is applied to one single project, with an unlimited number of CPUs and users. As for SpagoBI Server, the total amount includes a fixed price related to the support to the core of the suite as well as the price related to each single analytical area of one’s interest, according to what is specified in the table below. This formula allows you to build and price your SpagoBI maintenance services according to your specific needs. From the entry level of about 10,000 Euros, the price will rise only when you increase the number of engines for which you require SpagoBI maintenance services.As for SpagoBI SDK + Studio, the service can be purchased separately. The "entire SpagoBI Server" and "entire SpagoBI Suite" are the right choice if you are looking for a complete service package at an advantageous price.
| Module | Area | Engine | Price (€) |
|---|---|---|---|
| SpagoBI Server | Core | SpagoBICore | 5,000 |
| Reporting | SpagoBIJasperReportEngine, SpagoBIBIRTReportEngine |
2,000 | |
| OLAP | SpagoBIJPivotEngine, SpagoBIJPXMLAEngine |
2,000 | |
| Chart & Dash | Jfreechart, Openlazslo |
1,000 | |
| GEO | SpagoBIGeoEngine | 2,500 | |
| GIS | SpagoBIGeoEngine | 2,500 | |
| QbE | SpagoBIQbEEngine | 3,000 | |
| Ad-hoc reporting | SpagoBIQbEEngine | 2,000 | |
| Data Filter (1) | 2,000 | ||
| KPI | 3,000 | ||
| Office Automation | Analytical Dossier, OfficeDocument |
1,500 | |
| ETL through Talend Open Studio | SpagoBITalendEngine | 500 | |
| Composed Document | 2,500 | ||
| Accessible reporting | SpagoBIAccessibleReportEngine | 2,000 | |
| Console | SpagoBIConsoleEngine | 2,500 | |
| Entire SpagoBI Server | 25,000 | ||
| SpagoBI Studio + SDK | 6,000 | ||
| Entire SpagoBI suite | Server + Studio + SDK | 28,000 |
(1) Requirement: QbE support
All prices are in Euro. VAT and local taxes (if applicable) are not included.
SpagoBI support is supplied according to the supported areas/engines, to the certified environments and to the above-mentioned service levels. For any tailored service, please contact us.
The service is applied to SpagoBI software. We offer first and second level support to open source components of third parties, integrated in the platform. In some cases, we can extend the third level support to third parties as well. For further information and pricing, please contact us.
Service Level
| Type of Service (*) | Details |
|---|---|
| Number of applications | 1 |
| Number of issues | unlimited |
| Response time | 1 working day |
| Bug-fixing | available |
| Tracker | available |
| Support by e-mail | available |
| Support by chat | available |
| Support by telephone | available |
| Compatibility with previous software releases | available |
| Updates | available |
| New features | available |
| Number of contacts | 2 |
| Term of the service | 1 year |
(*) Service Definition here
