User Support
Service level and Prices
| Type of service (*) | Silver | Gold |
|---|---|---|
| Max number of demands | 3 | 10 |
| Response time | 5 working days | 3 working days |
| Support by e-mail | yes | yes |
| Number of contacts | 1 | 2 |
| Term of the service | 6 months | 1 year |
| Price | € 1,000 | € 2,500 |
(*) Service Definition here.
All prices are in Euro. VAT and local taxes (if applicable) are not included.
